Posts Tagged ‘Leadership’
Wednesday, January 20th, 2010
Throughout the years, volumes have been written which list and elaborate upon the characteristics of leaders. You need only check the literature on the subject to discover that there are many characteristics and combinations of characteristics as there are leaders. With all of their differences, however, leaders do have some fundamental similarities.
- Successful leaders have mastered the art of self leadership and authenticity. Authenticity implies genuineness, reliability, and trustworthiness.
- Successful leaders have taken time to crystallize a personal vision of the future which will become the foundation or cornerstone for a shared vision. They are able to attract as well as inspire commitment among the people whose collective effort will make this vision a reality.
- Successful leaders understand how to align and maximize resources to realize a vision. The leader’s role is to create alignment between vision, strategy, structure, processes, and people with focus on attracting and maintaining a loyal customer base.
As a leader, you must be many things to many people. First, you must have the capacity to create a compelling vision. If your vision is to excite people, it must take them to new levels of achievement. Then, you must be able to develop and implement the strategies that will guide people toward the vision, analyze the alternatives and possibilities, and set goals that will drive the organization to sustained success. To do this will require that you are able to function successfully in several areas. The first is your role as a visionary.
Leaders who are able to involve people in realizing a compelling vision provide a beacon for the future and a standard of excellence. Vision plays an important role in developing a winning organization. A compelling vision can play an important role in developing a winning organization. A compelling vision can motivate and empower everyone in an organization to seek higher levels of performance and achievement. People want to do a good job because realizing the vision is important to them. A compelling vision is inspiring and it is energizing. It provides an image of a better future that causes people to drive themselves to higher levels of achievement.
In the final analysis, you can’t really force people to be motivated. You can only create an environment in which people are motivated. A vision will release creative energies to successfully attain the desired results. It provides a reason for change and exploring possible uncharted waters with enthusiasm. It gives meaning to work and it encourages innovation. Individuals recognize the importance of their personal contribution to the overall whole. Vision helps everyone realize that their best interests are served by the success of the entire organization.
Vision alone is not enough. Look for future posts on the leader as a coach.
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, strategic planning, leadership development, executive coaching, and youth leadership. For more information visit http://www.resourceassociatescorp.com/ or contact RAC directly at 800.799.6227.
Tags: Authenticity, Coach, Compelling, Leaders, Leadership, Vision
Posted in Leadership | No Comments »
Wednesday, January 6th, 2010
We talked in a recent post about making good decisions and how our attitudes and habits play a significant role in the decisions we make daily. We are bombarded with many decisions every day, and thankfully those decisions require little thought as we are relying on past habits and experiences to make the right decision at that moment.
At times, however, the problem is a bit larger or the decision is more complex. It is in these instances that a conscious and objective decision-making process is needed.
In these cases there are two qualities that will lead to more effective decisions: logic and an open mind. When you approach a problem, strip your mind of preconceived opinions and prejudices. Logically assemble and learn the facts of the situation. Webster defines logic as “the science of formal reasoning; the unavoidable cause and effect relationship between events to a particular conclusion.” By understanding the cause and effect relationship involved in a situation, you can formulate solutions that deal with the root of the problem, not just the results. By keeping an open mind, you can creatively develop many alternatives from which to choose when making your decision. The logical, open-minded approach to making decisions involves the following process:
- Identify and define the problem: You must clearly define the problem before you can solve it. Problems that remain vague resist resolution and create anxiety. Hazy, vague issues are impossible to deal with, and they often create a periphery of new problems. Crystallize the issues so you can deal with them one at time.
- Gather and analyze information: You must have accurate information to solve issues appropriately. If in your haste to find a solution you short-change this part of the process, you can create unnecessary delays and unintended results. The more information you gather about a particular issue, the more likely you will be able to reach a satisfactory decision.
- Development alternative solutions: If a solution to an issue surfaces quickly, it’s tempting to simply do it. The first solution you come up with, although acceptable, may not be the best. Take time to develop alternative solutions even when you don’t think you need them and be creative.
- Choose the best alternative: Most problems have several acceptable solutions. Picking the best one becomes a matter of degree. Narrow your choices down to a few of the best alternatives by evaluating your options. Consider how the solutions aligns with your goals, how it affects costs, what time is required, what are the risks, what do others you trust think, etc. After evaluating all alternatives, choose the one that best solves your problem.
- Take action: Now that you have weighed all of your alternatives and have chosen the best course of action, it’s time to act.
- Evaluate the decision: Finally, you should structure in-progress reviews and a final evaluation in order to gauge progress and evaluate final results.
Implementing these steps can be instrumental in breaking large challenges, issues, or problems into manageable steps. Don’t let “life” overwhelm you. Using this proven decision making model will enhance your confidence. Your personal and professional success is dependent upon your ability to make sound decisions in an appropriate time frame. May 2010 bring you success and happiness!
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, strategic planning, leadership development, executive coaching, and youth leadership. For more information visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: decisions, Effective Decision Making, Leadership, Logic, management, open mind, Resource Associates Corporation
Posted in Decision Making | 2 Comments »
Wednesday, December 30th, 2009
Successful leaders are individuals with high levels of personal power. Understanding the difference between personal power and granted authority is a significant distinction. Many people have the tendency to use the words authority and power interchangeably; however, these terms refer to two very different aspects of leadership.
Authority is the right granted from a person or organization to another to represent or to act in a specified way. For example, a CEO of a company is given the authority by the Board of Directors to run the company. In turn, the CEO places managers in positions of authority over the various divisions, business units, or departments of the organization.
Power is the capacity or ability to direct or influence the behavior of others. Former United States President, Dwight D. Eisenhower, captured the essence of this definition when he said, “Leadership is the art of getting someone else to do something you want done because he wants to do it.” Everyone possesses the potential to be powerful. Power is a personal talent that you can develop and use to achieve worthwhile goals. It does not depend upon title, rank, position, or authority. It’s simply the ability to motivate others to take specific actions.
Authority is granted but always has defined limits. Power is earned and can be limitless. Authority is derived through the position. Power is derived from an individual’s personal influence, which increases effectiveness. Two leaders in exactly the same position of authority can and will have different amounts of power. A person can possess a great deal of power and absolutely no authority. Conversely, someone can have authority and absolutely no power. Leaders who have not earned sufficient power sometimes make the mistake of trying to influence others by overexerting their authority. But excessive use of authority can cause employees to rebel in much the same way that children rebel against restrictive parents.
Effective leaders recognize authority as a valuable and necessary tool when used judiciously, and they invoke their authority extremely sparingly. Instead, they use the power they have earned to create a climate of trust, cooperation, and accomplishment in which people are positively motivated to pursue their own goals and the goals of the organization. In fact, the amount of responsibility you take on is directly linked to the amount of power and influence you possess. One way to further increase your personal power is to seek additional responsibility.
To be a successful leader, you must always be yourself. Be intentional about shaping your life according to your values and priorities. Trust yourself, believe in yourself, and be honest with yourself. Others will then trust, believe, and be honest with you. It is this foundation which enhances personal power. Excellent team leaders establish healthy open relationships with others. They foster mutual commitment in the pursuit of shared goals. Effective leadership is founded on cooperation never coercion.
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, strategic planning, leadership development, executive coaching, and youth leadership. For more information visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: Authority, Eisenhauer, Leadership, management, power
Posted in Leadership | 5 Comments »
Wednesday, December 23rd, 2009
Every day we are bombarded by decisions … what to do, what to eat, what to wear, what to read, what to watch or listen to, what to buy, what to say … the decisions are never ending.
The never-ending process of making decisions continues throughout your workday. Every time an employee asks you a question like, Can I leave early to go to my son’s lacrosse game, or Mary just called off sick and we need her part of the project today, what do we do? You are making decisions that impact your team or department’s results.
Fortunately, most decisions require very little conscious thought. In fact, we actually made many of the decisions a long time ago, and we’re simply executing them now out of unconscious habit. For example, we spend little or no time deliberating what driving route we take to work, what errands need to be accomplished over the weekend, or what clothes you throw on after getting home from work.
The emotional intensity of decisions depends upon the perspective of the decision maker. To a corporate executive, a decision that involves millions of dollars can seem routine, while the president of a local service club might agonize over luncheon arrangements for 15 members. A married couple might spend considerable time and energy deciding what color to paint their living room, while a marketing executive might design packaging for an entire product line in a very short time. Your attitudes and habits influence your actions and thoughts. You can improve your decision making skills by becoming aware of the existing attitudes and habits that have shaped your decisions in the past.
Take a few moments to list some of the important decisions you made in the past five years. Evaluate the quality of those decisions.
Did they produce the results you wanted? Are there any decisions you would change?
Next examine your decision making style. Did you tend to make the decisions impulsively, or did you take time to examine all of the facts? Did you involve others, or did you decide alone? Did you make the decision in a timely manner, or did you procrastinate? Did your decisions align with your goals, or were you swayed by external influences and other people’s opinions? Were there any decisions on your list that you made against your better judgment? Perhaps you had a hunch about what you should do, but you disregarded it. How did those decisions turn out? Write down your observations. Can you identify the habits and attitudes that either helped or hindered your decision making in the past?
Over the years your personal experiences and your daily application of formal knowledge have given you a sixth sense for what will and will not work in given situations. Intuition can serve you well in decision making. Research has revealed decisions based on instinct are frequently more accurate than those based strictly on factual analysis. Your best decisions will draw upon both the logical and the emotional facets of your personality. Listen to your inner voice and be sure your decisions pass the test of plain common sense.
Passing the common sense test is an important component of making a sound decision. However, for more complex decisions there is a proven decision making process which includes six key steps. We will share more specifics on the decision making process in a future post!
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, strategic planning, leadership development, executive coaching and youth leadership. For more information visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: Attitudes, decisions, Emotion, Energy, habits, Leadership, Team, Time
Posted in Decision Making | 2 Comments »
Wednesday, November 11th, 2009
“Optimism is a matter of mental habit. You can learn to practice the habit of optimism and thereby greatly enhance your chances of achieving success. Or you can drive yourself into the pit of pessimism and failure.” - Napoleon Hill
How would you rate your level of optimism? When asked, “Would you consider yourself an optimistic or pessimistic person?” most people would answer, “Optimistic, of course!” Are you really? A great many attitudes, behaviors, and actions you witness in the world around you are often more negative than positive, pessimistic rather than optimistic.
I was driving back to the office today from an appointment when a black blazer turned left through and into oncoming traffic and missed hitting me by inches. Thankfully I caught him in my peripheral vision and was able to defensively swerve in order to get out of his way. We both proceeded safely. My first reaction was not to have the “inclination to put the most favorable construction upon actions and events, or to anticipate the best possible outcome” as Webster defines optimism. My first reaction was of anger and annoyance.
As I proceeded to my destination I was pondering my reaction and thought to myself, what if he truly did not see me? There was a passenger in the blazer and they were talking, so there is the possibility that he just did not see me. His responsible driving skills are a subject for another discussion; however, I really don’t believe people get in their car and drive through life with the intention of having an accident. Accidents are just too inconvenient for all involved. So I decided to focus on the fact that maybe he didn’t see me, nothing happened, and all is good—take a positive approach.
But you know as well as I, so many people can have an incident like an “almost car accident” affect their attitude and their optimistic view toward the world and others. It is so easy to focus on the negative, the bad, or the wrong that it becomes all consuming.
I was early to a staff meeting the other day and there was general chitchat going on before the meeting started. One woman started talking about the weather and since it is November in Pennsylvania snow can be part of the forecast. The weather folks were calling for the possibility of snow showers in the areas of higher elevation that evening. The woman sitting next to her voiced her immediate reaction, “I hate snow! I hate everything about snow!” The intensity with which she made those comments confirmed without a doubt her hate for snow.
Pessimism is a state of mind, which negatively colors the perception of life. We spend so much time being pessimistic about things that we cannot control, that we literally give away our ability to be optimistic about what we can control. Having an optimistic attitude and view on life is a choice, and sometimes based on the world around us it can literally be a minute-by-minute choice. We are bombarded with so much negativity that it is easy to slip into the status quo of negativity. I challenge you to not accept the status quo, take control, and choose to be optimistic. You will see measurable results personally and professionally when you make the shift!
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, leadership development, executive coaching, and youth leadership. For more information visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: attitude, control, Leadership, mental habit, Napoleon Hill, negative, optimism, Pennsylvania, pessimism, positive
Posted in Attitudes | 1 Comment »
Friday, October 30th, 2009
Are you inspired? Does your life currently hold within it surpassing brilliance or excellence? Are your dreams becoming a reality?
All accomplishments begin with an idea, a seed, or a dream. It is impossible to emphasize strongly enough the power of a creative and uninhibited imagination. Every achievement has emerged as the end result of a dream, a vision, or what may even have seemed to be a far-fetched idea. When is the last time you exercised your inspiration?
It is so easy to get caught up in the function of business and life that often times we forget to stop and think about what we are really working for or toward. Our daily routine becomes just that … a routine. We get used to going through the motions, and our dreams and inspirations start to take a back seat to the job, the career, and the family—and then slowly slip away into oblivion.
Have you ever created a Dream Inventory©. A Dream Inventory is a continuous, life-long list of ideas and dreams no matter how extravagant or insignificant. It is a list that contains everything you ever wanted to do, to have, to be, and to become. It is an exercise that allows you to take off the blinders of probability and possibility and throws out the filters of whether you need it, deserve it, or are worth it. It is lifelong exercise that gives you permission to exercise your inspiration.
Create a personal Dream Inventory and fill it in spontaneously. It will later provide clues to the kind of things that will motivate you. Many of the dreams that you put on your inventory may seem totally out of reach and that is okay. As you begin to grow and achieve, some of your dreams will become goals and some never will. Keep in mind that this is an exercise of dreaming and inspiration so give no thought to your ability to obtain the dreams. Many of your dreams may seem too small or insignificant to list in your inventory but list them anyway. There is no such thing as a small dream. If a dream has value to you, it is important.
I filled out my first Dream Inventory in 1985 when I started working for my current firm. In 1996 as I was updating my Dream Inventory, I listed I wanted to become President of my current firm. I listed it with really no thought as to a specific action plan, but I knew that role was what I was inspired to become. In 2002, I became President of the firm and remain in that role today.
The power of capturing your dreams and inspiration is life altering. The power of capturing an idea in writing, placing the thought in your subconscious, and letting your subconscious work on the action plan is a science we are only beginning to understand. What we do know is many inspired individuals throughout history have harnessed the power of dreaming to create surpassing brilliance and excellence! I challenge you to create your Dream Inventory today!
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, leadership development, executive coaching, and youth leadership. For more information visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: business, Dream Inventory, dreams, imagination, Inspiration, Leadership, management, motivation, subconscious, success
Posted in Goal Planning, Personal Development | 2 Comments »
Thursday, October 15th, 2009
Everyone in an organization plays an important role in its overall performance.
It’s no longer enough to be good, you must be exceptional. It is no longer enough to have satisfied customers, you must seek to develop a loyal and delighted customer base. It’s no longer enough to maintain. You must be aggressive, responsive, and quick. Your challenge is getting everyone on your team or in your department committed and focused on achieving organizational success. As an effective team leader, your role is to build the best, strongest, most productive team possible. Your team or department’s results, or lack thereof, will be in direct proportion to the cohesiveness of your team.
Creating a winning team begins with creating a culture in which your employees are encouraged to challenge, to question, to create, and to innovate. Surround yourself with the best people the organization has to offer. Don’t limit yourself by focusing only on people with seniority or rank. Bring people into the team as they are needed based upon their expertise or abilities. The ideal team should include all four types of thinkers, so you get a blend of perspectives. For example, some team members will naturally focus on short-term efficiency issues (doing things right) while others will focus on short term effectiveness (doing the right things). Others should be selected for their natural inclination to focus on long-term efficiency, while others should be selected for their natural focus on long-term effectiveness.
Create a culture where people are encouraged to be their best and perform their best. As the goals or projects dictate, you may want to involve multiple team members in different aspects of the project as needed. Furthermore, it may not always be necessary to involve everyone from beginning to end. Always be sure; however, the goals are specific and that they are aligned with the vision, values, and strategies of the organization as defined by management. Alignment must also occur between the department’s activities and its outcomes. If continuous improvement is to occur, your team needs to focus on continuous improvement in all areas. Therefore, measurements and expectations must be developed and reviewed regularly. Get team members involved and delegate ownership of processes and challenges which rightfully belong to them.
The momentum of the team keeps a project going so the probability of success is enhanced. A team’s collective power is much greater than that of any one individual!
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, leadership development, executive coaching, and youth leadership. For more information visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: continuous improvement, culture, goals, Leadership, success, Team, team building
Posted in Team Leadership | No Comments »
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