Posts Tagged ‘resource associates’
Wednesday, July 7th, 2010
 Often when succumbing to frustration, businesses and individuals find success to be a fleeting proposition. There is no question that success is a journey, but it can become a very manageable and measurable journey focused on desired outcomes and results. There is a significant difference between wishing for success and accomplishing success. And, that difference makes all the difference in the world!
Successful businesses and successful people have a long list of attributes that contribute to and foster their accomplishments. However, the objective of this article is to focus on five foundational attributes that apply to both personal as well as business success. Understanding and committing to these five core attributes will definitely propel you to a higher level of success.
Perspective: For the last three summers the Food Network has run the show “Who The Next Food Network Star.” Within the first several weeks of the season the judges inquire as to each contestant’s culinary point of view. What is his/her unique perspective on food, cooking, and the potential audience he/she may be in front of with this individual’s own show? Why would the audience at home want to watch their show and learn these recipes and techniques? Differentiation is critical as with your business and you. What is your business’s unique point of view? How does your business’ perspective differ from the competition? What are your unique set of beliefs to business and your life, and how can YOU capitalize on those?
Conviction: Having a strong belief in yourself and your business goes hand in hand with your unique perspective. On a scale of 1-10 (10 being the highest) rate your belief in yourself and your belief in your business. Are your ratings where you want them to be? If not, why not? What you accomplished yesterday is a great measurement of the success of past decisions. However, your conviction or belief in yourself and in your business is a huge predictor of your future success.
Vision: Where do you want to go? What do you want to become? Why? Just like an organization’s vision your personal vision should be a short, succinct, and an inspiring statement of what you intend to become and achieve at some point in the future. Vision refers intentions that are broad, all-inclusive and forward thinking. It is the image that a business must have of its goals before it sets out to reach them. It describes aspirations for the future, without specifying the means that will be used to achieve those desired ends. Warren Bennis, a noted writer on leadership says: “To choose a direction, an individual (an organization) must have developed a mental image of the possible and desirable future state.”
Experience: Every individual and every business represents a unique set of skills and knowledge. How can you leverage those talents?
Attitude: “The longer I live, the more I realize the impact of attitude on life.” This quote by Charles Swindoll states that attitude is more important than many things. The remarkable thing about attitude is we have a choice every day regarding the attitude we will embrace for that day. We cannot change our past, and we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is control our attitude and stay focused. Your attitude is your greatest tool!
Your challenge is to review these five attributes and conduct an honest assessment of where you stand as it relates to your perspective, conviction, vision, experience, and attitude. Are these five attributes propelling you to success, or are they hindering your desired outcome? Based on your answer to the last question what additional steps do you need to take or what do you need do differently? Your outcomes are directly connected to your choices—so choose wisely.
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses and individuals achieve high levels of excellence and success. Learn how at www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: attitude, Attitudes, Bennis, conviction, perspective, RAC, resource associates, results, Swindoll, Vision
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Wednesday, June 23rd, 2010
 “Your listeners won’t care how much you know until they know how much you care.” - Anonymous
One fundamental truth about effective communications is that people will not believe what you say if they don’t believe in you. Credibility is the cornerstone of successful communication. To be an effective communicator, you must be believed. To be believed, you must be credible. To be credible, you must be authentic. To be authentic, you must be genuine. You must be you! Accordingly, authenticity is a state of constant evolution. The authentic person is someone who knows who they are, who they want to become, and what their core values are. Authentic people value themselves and give value to others. They are usually confident and open, trusting, trusted, and believable.
Authentic also means genuine and trustworthy, and trust is vital. People trust you when you are honest with them. Honesty is a critical leadership trait. People need to know you have no hidden agendas and that you honor your commitments and promises. Trustworthiness and believability are synonymous. You can’t have one without the other. To communicate persuasively and effectively you must earn trust, and to earn trust, you must be believable. So, how do you do it?
The first step in being more believable is being yourself. By knowing yourself and understanding your own fears, anxieties, goals, and aspirations, you will be able to relate more closely to others. The key to understanding others is self-understanding. People are more inclined to hear and believe someone who is honest and genuine. Belief is acceptance on faith. Some people will believe you on first impression. Others will need more time. They’ll want to get to know you and need to realize promises kept and will want to know that you walk the talk.
Most people learned early in life who should be trusted. Generally it was those people who were easy to understand and read. People who were happy, warm and caring made you feel good, and you trusted them. Others whose competence and confidence in you and gave you confidence to grow, were also people you trusted to help you achieve goals. These are the same qualities you look for today. These are the qualities others look for you to exhibit. Learn to recognize and speak the language of trust. Strength in your voice, confidence and openness in your posture, and genuine interest in your expressions are all qualities you can use to create trust. Use your personal energy, enthusiasm, and facial expressions along with your words. When you coordinate your vocal tone with your words, with your actions, and with visual messages, you are more likely to be trusted and believed. Trust is one of the most basic but most powerful tools for change.
Many will hear everything you do and say. Your words and actions should be consistent to send the message you want to send. Your personal values and beliefs will be evident through your actions and behavior more than by your words. The only way to communicate values is to act in accordance with them. You can write volumes about the right way to treat people or speak about customer focus or cost containment, but if you publicly berate a staff person, or make a customer wait while you finish a personal matter, or blatantly waste supplies, your message will be what your behavior shows, not what your words say. The more congruency there is between your words and your actions the more people will trust you. As Jack Welch said, “Trust is enormously powerful in a corporation. The only way I know to create that kind of trust is by laying out your values and then walking the talk. You’ve got to do what you say you’ll do consistently and over time.”
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses and individuals achieve high levels of excellence and success. Learn how at www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: Authenticity, communication, Jack Welch, Leadership, RAC, resource associates, Resource Associates Corporation, trust, Values
Posted in Communications, Leadership | No Comments »
Wednesday, March 17th, 2010
Achieving success in life, business, sports, etc. is about mastering excellence. Success is about commitment, persistence, skill, confidence, and execution. Vince Lombardi was quoted as saying, “The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field or endeavor.” So the question becomes no matter what your chosen field or endeavor, how do you master excellence?
In my experience there are three key ingredients that, when embraced, create the foundation for mastering excellence.
1. Having the right attitude.
Having the right attitude is a decision you need to make every day. Your attitude not only affects you, but it affects the people around you. There are two ways you can look at virtually everything in your life. A pessimist looks for the difficulty in the opportunity, and the optimist looks for opportunity in difficulty. Frederick Langbridge reinforces the different views of an optimist and a pessimist in the following quote, “Two men look out the same prison bars; one sees mud and the other stars.”
Your attitude affects your body language and your behavior. Folks with the right attitude often appear strong, confident and happy. Folks with a more pessimistic view often appear haggard, unhappy, and stressed. Having the right attitude gives you energy and that energy is very contagious … being optimistic fuels better health. Even when the world around you seems to be challenging or crumbling, having the right attitude will reaffirm that you have what is necessary to face any challenge and create the right outcome for you. Your attitude has a direct correlation to your ability to master excellence in whatever you choose to pursue. There really is only one right option-embrace the right attitude!
2. Being goal oriented.
Know what you want, why you want it, and define how to achieve it. Defining personal and professional goals will create a road map for your success. It is not enough to have a dream. In order to have a dream become a reality there needs to be a goal with defined action steps. Action is what makes things happen and being goal oriented is an empowering process. As you achieve things from your list, you start to feel an energy building that will very quickly snowball. The more you start to achieve by being goal oriented the more you want to achieve and the more you know you can achieve.
3. The devil is the details.
Attention to detail is critical to mastering excellence and it will make you stand out in comparison to others. Attention to detail means nothing goes unnoticed. It is paying attention to how you dress, how you behave, how you communicate, how you carry yourself, how you take care of your surroundings, how quickly and efficiently you follow up, and how you treat others. Make every detail meaningful and reap the rewards of success.
You have the ability to be excellent at whatever you pursue or endeavor, and being excellent is a choice that is 100% within your control. Decide today to raise your level of success by having the right attitude, by being goal oriented, and by paying attention to every detail. Excellence and success go hand in hand!
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses and individuals achieve high levels of excellence and success. Learn how at www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: attitude, detail, devil, excellence, Frederick Langbridge, goal oriented, optimist, pessimist, RAC, resource associates, Resource Associates Corporation, success, Vince Lombardi
Posted in Personal Development | No Comments »
Wednesday, March 10th, 2010
It has been said, “We’d better pay attention to the future because that’s where we’re going to spend the rest of our lives.”
Success in any business is a clear picture of where the business is going and even though there is technically no “end,” What will the end result look like? The propensity of most management teams right now is to focus on the present, to put out fires, and manage by crisis. With all of the changes in the business environment of the last 24 months, that propensity is understandable; however, crisis management doesn’t prepare your organization for future growth and opportunity. Planning your business’s future is no longer a discretionary decision. If you want to control the destiny of your business then you need to create it!
The preparation of a strategic plan is a multi-step process encompassing vision, mission, objectives, values, goals, and specific action steps. The process we use successfully with clients can be boiled down into these stages:
Stage 1. Visioning
A company’s vision is a statement of potential. A vision statement is a description of what your organization wants to become.
Stage 2. Strategic Thinking and Planning
The term strategic thinking can be defined as the process that determines the future direction of the organization. This process addresses all aspects of your business and its resources. Its foundation is a strategic thinking process and its conclusion is a logical and well thought out plan that when implemented will ensure the organization’s success.
Stage 3. Business Planning
Business planning is the process that actualizes the strategic plan. During the business planning process, your mission is crystallized into specific goal categories. These categories then become actionable through goals and actions steps. If there are multiple departments each will have a mission and business plan which is their contribution to the organization’s mission. The progressive achievement of the mission or all of the departmental missions will propel the entire organization toward the realization of its vision.
Stage 4. Implementing the Plan
The real key to the success of this process is action. Vision alone does not ensure success. Even the most comprehensive plan will not ensure success without action steps and measurement. Without action steps, time frames, and accountability the process is just a mental exercise that, while it may be stimulating is meaningless or a waste of time and energy.
Stage 5. Review and Continuous Improvement
Without measurement, it is difficult to see progress, and it is impossible to manage a business. Creating a dashboard for the communication of goals and objectives is critical for measurement. Everything relies on execution. Success requires continued learning and improvement. There is always something you can do to gain control over any situation. There is always something we can learn to become better!
Take a moment and be honest. Do you have an actionable strategic plan for your business? Do you know where you want to take your business one year from now, five years from now? Do you want to learn how to better manage the inevitable fires while focusing on growth opportunities? Make the commitment with your management team to develop a strategic plan now as your future results depend on it!
Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses achieve sustainable results through management consulting, strategic planning, leadership development, executive coaching, and youth leadership. For information on creating an actionable strategic plan visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.
Tags: action steps, business planning, continuous improvement, crisis management, goals, management, measurable results, mission, RAC, resource associates, Resource Associates Corporation, strategic plan, Values, Vision
Posted in Strategic Planning | No Comments »
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