The next critical step is to develop the success attitudes needed to help you realize your vision. Your attitudes play a critical role in your success. Your belief in yourself and your ability to achieve the results you desire will influence the way you deal with others. A negative attitude about yourself and your worth or about the worth of others will be like an anchor holding you back from success. A positive attitude becomes an internal motor that will drive you to accomplishment. Positive attitudes are synonymous with high self-esteem, and both are developed as a result of values and beliefs that recognize the worth of self and others. People who feel good about themselves produce better results.

Behavioral scientists have long realized that our behavior is linked closely with our attitudes and that if we want to improve behavior and outcomes, we have to improve the way we think. If you are to implement new ideas, new plans, and visions for excellence, you have to change attitudes and improve thinking. New thinking won’t work with old attitudes, and new results won’t work with old thinking.

The way you think, your attitudes, are a result of the events you have experienced thus far in your life and how you feel about those events and their outcomes. Your perceptions of yourself, of others, of your worth, and the worth of others are also a result of your past experiences.

The key to developing stronger success attitudes is twofold. First, recognize that your attitudes have been developed over time, and they can be changed or developed to be more conducive to your success and desired outcomes. You are 100% in control of developing your attitudes of success. Second, realize that any meaningful and lasting change must occur over a period of time and evolve from conscious, daily input of positive and growth-oriented ideas. Success attitudes result from repetitive and positive input over a period of time. Develop constant reminders, which will help you keep your vision and your strengths in clear focus. These reminders have the capability of exciting you when obstacles seem insurmountable, as well as helping you feel good about yourself when moments of self-doubt creep into your thinking.

One of the most common forms of successful attitude reinforcement is the regular use of affirmations. An affirmation is telling yourself in times of doubt that which you know to be true other times. More specifically, an affirmation is a positive statement, which describes the person that you want to become. The power of affirmations can best be understood when we realize that our mind doesn’t know the difference between real and imagined. Affirmations help you utilize this phenomenon to your advantage. By continuously imaging yourself succeeding or winning, your positive belief system is reinforced and you can become anything you choose!

Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses and individuals achieve high levels of excellence and success. Learn how at www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.

As Margaret Wheatly observed, “I believe that we have only just begun the process of inventing the new organizational forms that will inhabit the 21st century. To be responsible inventors and discoverers, we need the courage to let go of the old world, to relinquish most of what we have cherished, and to abandon our interpretations about what does and doesn’t work. We must learn to see the world anew.”

It is important to erase boundaries between different parts of the organization so that processes, production, and communication flow seamlessly and swiftly. People who are involved in the processes should also be involved in examining how they and the organization can get better and quicker. Improving quality and speed while reducing cost and complexities can create a significant competitive advantage. The objective is to eliminate as many non-value-added, time consuming steps in a process as possible through simplification, elimination, and concurrence. People must be focused on taking the frills out of core business processes in order to focus on the results rather than activities. “Most companies squander 10 to 20 percent of revenue in support of wasteful products or procedures … at Kodak, waste drained an estimated 1.6 billion to 3.2 billion … sharpen their pencils. Cut costs and shorten organizational cycles in everything.” ~ George Fisher, former Chairman and CEO of Eastman Kodak.

This process will quicken responsiveness, show major improvement to the bottom line, and it can be done fast. Competition leaves little choice. An organization must continuously do things better and faster or it will die. If you do the things that you’ve always done and expect different results, you are engaging in institutional insanity. If you want different results, you must do things differently, or you must do different things.

Far too many people make the mistake of believing that you just have to work harder. Remember the first rule of holes: “When you are in one—quit digging.” Sometimes success requires doing things in a dramatically different way or making radical changes.

There may be people who will resist change because it is different or new. Resistance to change is a common and universal malady. Therefore, understanding some of the barriers to change may help in creating and implementing successful growth strategies. Some common barriers to change and innovation are:

• Lack of data makes decision making difficult
• Personal goals conflict with professional goals
• Management behavior discourages implementation
• Employees don’t understand or really want to make the change
• Poor communication of vision, values, and mission
• Recognition and appraisals are inconsistent with attaining goals
• Unwillingness to develop new goals
• Lack of process or structure

Addressing resistance to change becomes a major focus and an integral part of a unified implementation strategy.

Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses and individuals achieve high levels of excellence and success. Learn how by visiting our website or contact RAC directly at 800.799.6227.

Often when succumbing to frustration, businesses and individuals find success to be a fleeting proposition. There is no question that success is a journey, but it can become a very manageable and measurable journey focused on desired outcomes and results. There is a significant difference between wishing for success and accomplishing success. And, that difference makes all the difference in the world!

Successful businesses and successful people have a long list of attributes that contribute to and foster their accomplishments. However, the objective of this article is to focus on five foundational attributes that apply to both personal as well as business success. Understanding and committing to these five core attributes will definitely propel you to a higher level of success.

Perspective: For the last three summers the Food Network has run the show “Who The Next Food Network Star.” Within the first several weeks of the season the judges inquire as to each contestant’s culinary point of view. What is his/her unique perspective on food, cooking, and the potential audience he/she may be in front of with this individual’s own show? Why would the audience at home want to watch their show and learn these recipes and techniques? Differentiation is critical as with your business and you. What is your business’s unique point of view? How does your business’ perspective differ from the competition? What are your unique set of beliefs to business and your life, and how can YOU capitalize on those?

Conviction: Having a strong belief in yourself and your business goes hand in hand with your unique perspective. On a scale of 1-10 (10 being the highest) rate your belief in yourself and your belief in your business. Are your ratings where you want them to be? If not, why not? What you accomplished yesterday is a great measurement of the success of past decisions. However, your conviction or belief in yourself and in your business is a huge predictor of your future success.

Vision: Where do you want to go? What do you want to become? Why? Just like an organization’s vision your personal vision should be a short, succinct, and an inspiring statement of what you intend to become and achieve at some point in the future. Vision refers intentions that are broad, all-inclusive and forward thinking. It is the image that a business must have of its goals before it sets out to reach them. It describes aspirations for the future, without specifying the means that will be used to achieve those desired ends. Warren Bennis, a noted writer on leadership says: “To choose a direction, an individual (an organization) must have developed a mental image of the possible and desirable future state.”

Experience: Every individual and every business represents a unique set of skills and knowledge. How can you leverage those talents?

Attitude: “The longer I live, the more I realize the impact of attitude on life.” This quote by Charles Swindoll states that attitude is more important than many things. The remarkable thing about attitude is we have a choice every day regarding the attitude we will embrace for that day. We cannot change our past, and we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is control our attitude and stay focused. Your attitude is your greatest tool!

Your challenge is to review these five attributes and conduct an honest assessment of where you stand as it relates to your perspective, conviction, vision, experience, and attitude. Are these five attributes propelling you to success, or are they hindering your desired outcome? Based on your answer to the last question what additional steps do you need to take or what do you need do differently? Your outcomes are directly connected to your choices—so choose wisely.

Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses and individuals achieve high levels of excellence and success. Learn how at www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.

A powerful vision provides inspiration, challenge, and purpose. It gives meaning to your work and purpose to your business. Your business gives you a place where you can satisfy your need to achieve. Everyone’s life needs a purpose, something important to strive for. One way to add both meaning and context to your vision is to establish values. Clearly defined values simplify decision making. They also help ensure consistency as well as ethical and behavioral congruency.

Value is a word that describes what each of us searches for in many different places. We look for value in what we purchase. We look for value in what we do, and for value in our relationships. Most of us would like to believe that there would have been some value to our life and to our accomplishments. In today’s global and ever-changing business environment, values should play an important role in structuring, planning, and operating your business. Direction is provided in part by vision, which creates excitement, commitment, and purpose. Achievement and excitement must be tempered, however, by values lest people pursue goals without consideration for the ethics of other people. Values represent the core priorities in the organization’s culture including what drives individuals and how they truly act in an organization. Therefore, another key element of a successful planning process is the organization’s value statement. Throughout the life of the business, decisions must be made. Core values of the organization will lay the foundation and provide the framework for all decisions.

An organization’s values create a foundation for integrity and they define the important truths that guide your actions. They will serve as a guidepost for all those in the organization who through their individual efforts will collectively achieve the organizational goals. Values are principles or standards by which we do business and are to be non-negotiable. As you think about crystallizing your values, consider what you know to be right as well as how you want to be known by others.

If the primary function of your business is to attract and maintain customers in order to generate long-term profits or financial viability, then issues such as meeting client or customer expectations, delivering quality service, etc., must be included in the values statement. Your values should take into consideration the importance you place upon each stakeholder in your business. By definition, a stakeholder is anyone who has the power to exert influence on your organization. It may be an individual, a group, or another organization. For example, your stakeholders could include your customers, your employees and their families, your stockholders, the community, licensing and regulatory agencies, or suppliers.

Some examples of value statements are:

• Improving the quality of life through technology and innovation.
• The company exists to alleviate pain and disease.
• To be regarded by our customers as easy to deal with and as a provider of high-quality, reliable products and services.
• Our first concern is for our customer, our second concern is for our employees, our third concern is for our management, our fourth concern is for our community, and our fifth concern is for our stockholders.

There are many companies in the media over the last several years that clearly operated and made decisions with no values and we are all aware of how it impacted people’s lives. However, there are a lot of companies who have well defined values and make decisions with those values ever present. Go to http://www.chick-fil-a.com/#closedonsundays and learn why Chick-fil-A is closed on Sunday and why they believe it is part of their recipe for success. Check out http://www.tylenol.com/page2.jhtml?id=tylenol/news/subp_tylenol_recall_1.inc and learn why McNeil Consumer Healthcare initiated the recent voluntary recall of all their children and infant liquid products.

What value statement is your business defined by?

Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses and individuals achieve high levels of excellence and success. Learn how at www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.

Success in any business is a clear picture of where the business is going and even though there is technically no “end,” What will the end result look like? The propensity of most management teams right now is to focus on the present, to put out fires, and manage by crisis. With all of the changes in the business environment of the last 24 months, that propensity is understandable; however, crisis management doesn’t prepare your organization for future growth and opportunity. Planning your business’s future is no longer a discretionary decision. If you want to control the destiny of your business then you need to create it!

The preparation of a strategic plan is a multi-step process encompassing vision, mission, objectives, values, goals, and specific action steps. The process we use successfully with clients can be boiled down into these stages:

Stage 1. Visioning

A company’s vision is a statement of potential. A vision statement is a description of what your organization wants to become.

Stage 2. Strategic Thinking and Planning

The term strategic thinking can be defined as the process that determines the future direction of the organization. This process addresses all aspects of your business and its resources. Its foundation is a strategic thinking process and its conclusion is a logical and well thought out plan that when implemented will ensure the organization’s success.

Stage 3. Business Planning

Business planning is the process that actualizes the strategic plan. During the business planning process, your mission is crystallized into specific goal categories. These categories then become actionable through goals and actions steps. If there are multiple departments each will have a mission and business plan which is their contribution to the organization’s mission. The progressive achievement of the mission or all of the departmental missions will propel the entire organization toward the realization of its vision.

Stage 4. Implementing the Plan

The real key to the success of this process is action. Vision alone does not ensure success. Even the most comprehensive plan will not ensure success without action steps and measurement. Without action steps, time frames, and accountability the process is just a mental exercise that, while it may be stimulating is meaningless or a waste of time and energy.

Stage 5. Review and Continuous Improvement

Without measurement, it is difficult to see progress, and it is impossible to manage a business. Creating a dashboard for the communication of goals and objectives is critical for measurement. Everything relies on execution. Success requires continued learning and improvement. There is always something you can do to gain control over any situation. There is always something we can learn to become better!

Take a moment and be honest. Do you have an actionable strategic plan for your business? Do you know where you want to take your business one year from now, five years from now? Do you want to learn how to better manage the inevitable fires while focusing on growth opportunities? Make the commitment with your management team to develop a strategic plan now as your future results depend on it!

Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in helping businesses achieve sustainable results through management consulting, strategic planning, leadership development, executive coaching, and youth leadership. For information on creating an actionable strategic plan visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.

• Successful leaders have mastered the art of self leadership and authenticity. Authenticity implies genuineness, reliability, and trustworthiness.
• Successful leaders have taken time to crystallize a personal vision of the future which will become the foundation or cornerstone for a shared vision. They are able to attract as well as inspire commitment among the people whose collective effort will make this vision a reality.
• Successful leaders understand how to align and maximize resources to realize a vision. The leader’s role is to create alignment between vision, strategy, structure, processes, and people with focus on attracting and maintaining a loyal customer base.

As a leader, you must be many things to many people. First, you must have the capacity to create a compelling vision. If your vision is to excite people, it must take them to new levels of achievement. Then, you must be able to develop and implement the strategies that will guide people toward the vision, analyze the alternatives and possibilities, and set goals that will drive the organization to sustained success. To do this will require that you are able to function successfully in several areas. The first is your role as a visionary.

Leaders who are able to involve people in realizing a compelling vision provide a beacon for the future and a standard of excellence. Vision plays an important role in developing a winning organization. A compelling vision can play an important role in developing a winning organization. A compelling vision can motivate and empower everyone in an organization to seek higher levels of performance and achievement. People want to do a good job because realizing the vision is important to them. A compelling vision is inspiring and it is energizing. It provides an image of a better future that causes people to drive themselves to higher levels of achievement.

In the final analysis, you can’t really force people to be motivated. You can only create an environment in which people are motivated. A vision will release creative energies to successfully attain the desired results. It provides a reason for change and exploring possible uncharted waters with enthusiasm. It gives meaning to work and it encourages innovation. Individuals recognize the importance of their personal contribution to the overall whole. Vision helps everyone realize that their best interests are served by the success of the entire organization.

Vision alone is not enough. Look for future posts on the leader as a coach.

Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, strategic planning, leadership development, executive coaching, and youth leadership. For more information visit http://www.resourceassociatescorp.com/ or contact RAC directly at 800.799.6227.

After you determine what you want, what you value, what you believe, and where your priorities lie. Determining how to spend a given day or hour is easy. In order to get more out of your time, know what you want to get out of it. That may seem very basic, but many people fail to define their values, purpose, and goals. They are immersed in their daily activities, and they fail to think about what they really like or want to do. They overlook the purpose of their lives.

Purpose

What is your purpose in life? Do you have a purpose? You will be happiest when you are achieving goals that are consistent with your purpose. If you knew that you had only one year to live, what would you do differently? Why?

Now imagine that you have many years to live and achieve. Visualize yourself and your life in one, three, and five years. What do you see? What is your occupation? What are your family responsibilities? What kind of future do you want? Are your present activities and priorities compatible with that envisioned future? Is there anything you can do differently today that can make a significant difference in your tomorrow? Answering these questions will help you determine your purpose, your vision, your values, and your priorities in life. Every life has a purpose and you exist for a purpose. Within the boundaries of that purpose you shape your attitude, skills, and goals. When you define your purpose and understand your ultimate goals, you have a strong foundation upon which to manage both your time and your life. Choices become easier because you make them in relation to your purpose, your values, and all that is important to you.

Values

Values are the principles you use to make decisions. They are your morals, ethics, and standards: those things that are important to you. They are what you perceive to be right and honest. They are non-negotiable, and unlike opinions, do not change. Take some time to evaluate your priorities and crystallize your values. Create a list of what is important to you. As you create your list of values, consider these questions:

• What gives your life meaning?
• What’s most important to you?
• What do you value?

In order to enjoy a life of fulfillment, you must decide what you want to be and do in your life. One of the most worthwhile activities in which you can engage, regardless of your age or station in life, is an exercise in introspection and values clarification. As was observed by Plato centuries ago, “The unexamined life is not worth living.” You make better choices when you understand what’s really important to you. The right choices improve the quality to your life.

Vision

Visualization, like introspection, is a power tool. It’s the process of forming a mental picture of the future. We must mentally accomplish something before we can physically accomplish it. Your ability to visualize your future is one of the most powerful tools for creating the future you want.

A clear and strong vision will help you to stretch your ability and achieve higher levels of success. A positive vision of our future gives meaning to life, and a significant vision precedes significant success. In addition to giving meaning to your life, a clear vision accompanied by specific goals automatically helps you prioritize options and make good decisions. If you know what is important to you and you can clearly see the long-term future you want, the daily decisions about how to get there become easier. To create the future you want and deserve, you must harness the power of visualization and activate your positive thoughts. Your thoughts will then bring about the appropriate and necessary behavior. The picture you carry within you will determine all that you accomplish in life; therefore your expectations influence your results.

So many people feel out of control and that the world around them is controlling their life as opposed to the way it ought to be. Take back control of your life and destiny by clarifying your purpose, values, and vision. Clearly knowing what you exist to accomplish combined with a clear understanding of what you value while visualizing where you see yourself in one, three, and five years provides liberating power. Take back control of your life and achieve what you were meant to achieve!

Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, strategic planning, leadership development, executive coaching, and youth leadership. For more information visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.

Many businesses of many sizes have spent the last year dealing with the challenging times. Some businesses have failed, many are still floundering, and many businesses are just stuck. Often when we are defensively forced to deal with outside forces we get so ingrained in our defensive mechanics that we get stuck in that mind set. Defensive mechanics will not lead to positive growth and/or results. There is no question the business world is in the process of creating a new normal. The question becomes how is your business creating and defining its new normal? What will positive growth and future success look like for your company?

It has been our experience that creating a new normal requires going back to basics. Here are some thoughts to consider that have helped our clients get unstuck:

• What is the basic foundation and business philosophy of your company?
• Why are you in business?

The answer to these two questions will reconfirm or reestablish the reasons your business exists and provide a much needed guidepost. After you reconfirm or reestablish the reasons your business exists take the time to review your vision and values.

Tom Peters said, “A clear vision of the desired future state of the organization is an essential component of high performance.” Creating a new normal requires reevaluating your vision of the desired state. Based on the changes in the current business climate, what will your organization look like in the future? The vision statement provides focus for everyone in the organization. An understanding of the vision provides the foundation for day-to-day decisions. A vision energizes action, toward a future that is better than today. How does your company’s vision need to change? There is one universal rule in success: you will never be greater than the vision that guides you. Perhaps for your organization, getting unstuck requires revitalizing your company’s vision.

In addition to a clear vision a successful company needs to communicate values and principles by which they do business. Values represent your philosophy for achieving success and they serve as important guidelines for everyday behaviors and decisions. How have recent changes in the business world impacted your values and principles? What does your organization believe to be true and non-negotiable today? As Peter Drucker said, “The purpose of an organization is to attract and maintain customers in order to generate profits and viability.” Issues such as current customer’s expectations, product quality, and service should be taken into consideration in your values statement. Your values should take into account how you feel about and the value you place upon your customers, your employees, your suppliers and vendors, stockholders, the community and all others with whom you interact and do business.

Re-evaluating your vision and values are the first two steps to revisiting your strategic direction. We have found in these ever-changing times that strategic planning is no longer a discretionary decision, and it provides the impetus to getting unstuck. Create your business’s new normal by re-evaluating your strategic plan and implementing the critical success factors that will propel your business forward. There is a very high likelihood that what you are doing today and what you did yesterday will not produce the results you want to see tomorrow.

Tammy A.S. Kohl is President of Resource Associates Corporation. For over 30 years, RAC has specialized in business and management consulting, strategic planning, leadership development, executive coaching, and youth leadership. For more information visit www.resourceassociatescorp.com or contact RAC directly at 800.799.6227.